Privacy Policy

We collect information you provide directly to us, such as when you create an account, upload documents, or contact us for support. This includes your name, email address, and any documents you choose to process through our service.

We automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, referring URLs, and information about your interactions with our service.

We use the information we collect to provide, maintain, and improve our services, process your documents, communicate with you, and ensure the security of our platform.

Your documents are processed solely for the purpose of providing our PDF viewing service. We do not read, analyze, or use the content of your documents for any other purpose.

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share your information with trusted service providers who assist us in operating our platform, conducting business, or serving you, provided they agree to keep this information confidential.

All document uploads and transfers are encrypted using industry-standard TLS 1.3 encryption. Your documents are processed in secure, isolated environments and are automatically deleted according to your plan's retention settings.

We implement multiple layers of security including access controls, monitoring, and regular security audits to protect your information from unauthorized access, alteration, or destruction.

Free plan users: Documents are automatically deleted immediately after your session ends. Account information is retained until you delete your account.

Paid plan users: Documents are retained according to your plan settings, with options ranging from immediate deletion to 90-day retention. You can modify these settings at any time.

You have the right to access, update, or delete your personal information. You can also request a copy of your data or ask us to stop processing your information.

If you're in the EU, you have additional rights under GDPR including data portability and the right to object to processing. Contact us to exercise any of these rights.

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser or our cookie banner.

Essential cookies are necessary for the service to function properly. Analytics cookies help us understand how you use our service to improve it. Marketing cookies are used only with your consent.

Our service may integrate with third-party services for analytics, payment processing, and customer support. These services have their own privacy policies and we encourage you to review them.

We carefully vet all third-party services and ensure they meet our security and privacy standards before integration.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

For EU users, we comply with GDPR requirements for international data transfers, including using Standard Contractual Clauses where necessary.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

In the unlikely event of a data breach, we will notify affected users and relevant authorities within 72 hours as required by applicable laws.

We maintain an incident response plan and regularly test our security measures to prevent and respond to potential breaches.

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights or the safety of others.

We comply with applicable privacy laws including GDPR, CCPA, and other regional privacy regulations.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Your continued use of our service after any changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

If you have any questions about this privacy policy or our privacy practices, please contact us at [email protected] or write to us at:

PDFVista Privacy Team
350 5th Ave, Suite 1200
New York, NY 10118
United States